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EXL Services(Inductis)(Jul'2013 - Jul'2015)
Worked on the credit card portfolio of one of the top 4 multinational banks in the US
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Built Initial Line Assignment Strategy
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Customer Profiling: used internal and bureau scores to identify high risk and low revenue pockets
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Residual Analysis: used regression and correlation with 1000+ variables
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Used variable v/s DV(Dependent variable) curves to find the optimum cut-offs
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Successfully implemented for 750K quarterly acquisitions, reducing exposure by $600MM
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Revamped credit line increase strategy
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Conducted Sensitivity Analysis to identify high and low balance/sales sensitive accounts
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Calculated guardrails on the Line for each score band to keep the line within bounds
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Carried out the Swap-In /Swap-Out Analysis for existing CLI program to make it more customer-centric
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Built a risk segmentation model to segregate customer behaviour using 1000s of variables
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Final strategy was implemented on 24 million card holders with a potential to decrease $700K in losses
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New credit card launch
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Identified the target population by customer profiling
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Analysed segmentation variables for the line assignment grid
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Predicted a cumulative 5 year EBIT of $340 per account
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Validated application and behavioural scores based on OCC and SR 11-7 regulations
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Performed quarterly validations of all Risk and Segmentation models to ensure model reliability for underwriting
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Computed model score on the latest available data and compared against benchmark and development models using KS, population stability, and accuracy
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Generated annual validation reports for external audits
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Led a team of four to manage the inventory at client front
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Administered MIS for the quarterly validation reports of risk and segmentation models
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Built and maintained the model inventory for OCC audits
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